PhoneAt Communications Inc. is proud to
offer a secure database to our users. The following outlines
our privacy policies.
This will define:
1. What personally identifiable information
is collected
2. How the information is used
3. With whom the information will be shared
4. This site's policy on correcting and updating personally
identifiable information
5. This site's policy on deleting or deactivating your name
from our database.
We regard our customers' privacy as one of
our most important values. We want you to know how we protect
customer information and what choices you have about its use.
We believe PhoneAt's Privacy Policy should give you confidence
whenever you use PhoneAt-24 hours a day, seven days a week,
year round.
Our Privacy Commitment
We are committed to protecting your personal privacy. Our Five
Principles of Privacy summarize and clarify that commitment:
how we safeguard your privacy, how we treat personal information,
and what choices you have. We understand that for you to take
full advantage of the benefits of this interactive medium, we
must do what we can to ensure that your privacy is secure.
THE FIVE PRINCIPLES OF PRIVACY:
1. We do not disclose your private online communications.
2. We do not disclose any individual information about where
you go on PhoneAt or the Web, and we do not give it out to others.
3. We do not sell your registration information (name, phone
number, mailing address, etc.) unless you specifically authorize
us to do so.
4. We use secure technology, privacy protection controls, and
restrictions on employee access in order to safeguard your personal
information.
5. We will keep you informed about what we do with your personal
information, and we will advise you if we change our policy.
(1) We do not disclose your private online
communications. PhoneAt honors the confidentiality of its customers'
private communications (i.e. email, calendar appointment postings,
address book and bookmark additions, and file uploads/downloads).
PhoneAt does not disclose private communications except to comply
with legal processes. However, what you explicitly publish to
your public website is available to those who you authorize
to see the information (or in the case of choosing not to password-protect
your site, it is available to those in the general public who
are aware of your public site URL address).
(2) We do not disclose any individual information
about where you go on PhoneAt or the Web, and we do not give
it out to others. Our system automatically gathers information
about the areas you visit on our service. We do not share any
of this data with outside companies. We do use navigational
information in the aggregate to understand how our customers
as a group use the service so that we can make PhoneAt services
better. And from time to time, we may communicate with you directly
via email to make suggestions and provide advice about how to
more effectively and efficiently use our service. You can opt
out of receiving such "helpful hints" messages by
responding to any of them and asking to be taken off the list.
We may also share aggregated navigational information
with our partners (whom are under confidentiality obligations),
but in doing so, we don't disclose personal navigational information.
We do not keep track of where you go on the World Wide Web.
The Web sites you visit may have their own privacy policies
or no policy at all. Once you click on a link leading to another
web site, our privacy policy no longer applies. We encourage
you to review the privacy policies of Web sites before providing
them with any of your personal information.
(3) We do not sell your registration information
(name, telephone number, mailing address, credit card information,
etc.) unless you specifically authorize us to do so. PhoneAt
Communications may ask customers for their name, address, telephone
number, and billing information-including the credit card account
used to pay for your account-as well as some basic system configuration
information. Here is how we protect that information (this policy
applies to the collection of information for PhoneAt-sponsored
programs and contests as well):
· PhoneAt will not sell your name, address information,
telephone number, email address, or any other registration information,
unless specifically authorized in advance by you.
· In the event that you purchase PhoneAt services, PhoneAt
uses Secure Sockets Layer (SSL) encryption to receive your credit
card information securely. We then work directly with our federally
regulated and insured merchant bank to process your purchases.
· We will not share your specific system configuration
information with any third party. We may from time-to-time aggregate
our users' system information and share that with partners (whom
are under confidentiality obligations), but in no case is an
individual's specific system configuration revealed to third-parties.
· We do, however, collect and use system configuration
information internally in order to more effectively diagnose
customer problems. PhoneAt automatically queries your computer
for information such as: the operating system you are using
(whether you use MacintoshÖ or WindowsÖ software),
which web browser you are using (Netscape NavigatorÖ/CommunicatorÖ,
Microsoft Internet ExplorerÖ), which server you are currently
connected to, and the date and time of your visit. In addition,
we keep a case history of customer interaction with PhoneAt
Customer Support.
We have two exceptions to this policy. We will
release specific information about your account to law enforcement
authorities if compelled to in order to comply with legal process.
We may from time to time share aggregate registration information
(such as total number of users who are free trial, active, trial
over, etc.) with our partners (whom are under confidentiality
obligations). However, since we make no commitments on behalf
of our partners, we do encourage you to acquaint yourself with
their individual privacy policies as well.
(4) We use secure technology, privacy protection
controls, and restrictions on employee access in order to safeguard
your personal information. We use industry-standard technology
to keep your personal information-including your billing and
account information-as secure as possible. We also have put
in place privacy protection control systems designed to ensure
that your personal data remain safe and private. Each and every
PhoneAt Communications employee servicing PhoneAt is obligated
to abide by the PhoneAt privacy policy. Employees who violate
our privacy policies are subject to disciplinary action, up
to and including termination. Only authorized PhoneAt Communication
employees servicing PhoneAt are permitted to have access to
your personal information and such access is limited by need.
We encourage our partners to clearly post their own privacy
policies. Be sure to review their privacy policies and contact
them directly if you have any questions.
(5) We will keep you informed about what we
do with your personal information, and we will advise you if
we change our policy. A key part of PhoneAt's commitment to
protecting your privacy is explaining to you how we may use
your personal information. This privacy policy serves that purpose,
and it is accessible through several means within our service.
We will notify you in the event of changes to our policy. If
you'd like to comment on or have questions about our privacy
policy, have a concern or policy violation you wish to report,
or wish to change or delete the customer information you submitted
to PhoneAt, please contact Customer Support at support@phoneat.net
or by calling (877) 466-3281.
|